How does a seemingly inexpensive trip to the oil/lube service end up costing so much?: "'Some places make you think bad things are going to happen if you don't do what you're telling you need, and a lot of times, that's not true,' Milano says. We decided to take our undercover cameras into three different oil change establishments - Tire Kingdom in Pinellas Park, Texaco Xpress Lube in St. Petersburg and Jiffy Lube in South Tampa.
We want to reiterate, the only under the hood maintenance recommended by our original mechanic was an oil change.
At Tire Kingdom in Pinellas Park located at 6201 Park Boulevard, they not only recommended an oil change, but a tire alignment for $75.00 and a fuel injection treatment for $99.98, with an additional $11.99 for labor costs. Instead, we opted for just an oil change for $22.46. When we said, 'no', the pressure tactics ended. We were not cajoled into accepting additional work on the car.
Our next stop in the investigation was Texaco Xpress Lube on 4846 4th Street North in St. Petersburg.
When we arrived at Texaco Xpress Lube, we were told that the oil level in the car was low, even though it had just been changed half an hour before. As I sat in the waiting room, two different salesmen were sent in to offer additional services to my vehicle, services that our original mechanic said we did not need.
I was told, 'You need a special kind of oil. If you don't use it, you will run the risk of doing severe damage. ' The salesman then shook his head, even grimacing as he mentioned what could happen to my car.
I was then told I needed a power steering treatment and fuel injection services. In total, I was told that the services would cost $130.00, but they said they would 'knock off $20.00 if you have the services done today.'
I declined the additional services."
Saturday, December 5, 2009
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